Refund policy

30-day return window

You have 30 days from delivery to request a return. Pinkpeppercorn covers return shipping.

How to start a return

Email info@pinkpeppercorn.shop or call +1 (712)-661-9903 with your order number and the items you want to return. Contact us before mailing your items so we can provide return instructions and arrange return shipping.

Return address

Pinkpeppercorn
4400 Sergeant Rd, Sioux City, IA 51106, United States

Damaged, defective or incorrect items

If something arrives damaged, defective or different from what you ordered, contact us with the order number and a description of the issue so we can help.

Refund timing and payment method

After we receive and approve your return, we issue the refund within 10 business days to your original payment method. Your bank or payment provider may take additional time to post it.